Communication in Nursing Test Bank Related

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The community health nurse is listening to a client talk about a personal problem. Which of these actions by the nurse is most appropriate?

  • A. The nurse should increase the physical distance from the client.
  • B. The nurse should lean toward the client and make eye contact.
  • C. The nurse should periodically interrupt the client to ask questions.
  • D. The nurse should initiate the physical assessment to distract the client.
Correct Answer: B

Rationale: The correct answer is B because leaning towards the client and making eye contact demonstrates active listening and empathy, helping to build rapport and trust. This non-verbal communication shows the client that the nurse is engaged and attentive, creating a safe space for them to share their personal problem. Increasing physical distance (A) may convey disinterest or lack of connection. Periodically interrupting the client (C) can disrupt the flow of conversation and hinder the client's ability to express themselves. Initiating a physical assessment (D) would be inappropriate as it could feel intrusive and insensitive given the context of the client discussing a personal problem. Overall, choice B fosters a supportive environment for effective communication and client-centered care.