NCLEX PN Reduction of Risk Potential Questions Related

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The nurse manager overhears multiple conversations on a hospital unit. Based on the statement made, the nurse manager should initiate the process for reporting incivility with which person?

  • A. Charge nurse to the nurse, "I need to discuss the medication error you made yesterday."
  • B. HCP to the nurse, "Tell me again what the client's vital signs were before I collapsed."
  • C. Nurse to a coworker, "You forgot to document the client's noon glucometer reading."
  • D. HCP to the client, "I can't do anything more for you; you don't follow my advice anyway."
Correct Answer: D

Rationale: The HCP's statement to the client is demeaning and uncivil, warranting a report for incivility.