Critical Care Nursing Questions and Answers PDF Related

Review Critical Care Nursing Questions and Answers PDF related questions and content

Two unlicensed assistive personnel (UAP) are arguing on the unit about who deserves to take a break first. What is the most important basic guideline that the nurse should follow in resolving the conflict?

  • A. Require the UAPs to reach a compromise.
  • B. Weigh the consequences of each possible solution.
  • C. Encourage the two to view the humor of the conflict.
  • D. Deal with issues and not personalities.
Correct Answer: D

Rationale: The correct answer is D: Deal with issues and not personalities. This guideline is important because it focuses on resolving the conflict based on the actual problem at hand, rather than personal biases or emotions. By addressing the issues causing the argument, the nurse can help the UAPs find a fair and logical solution.

A: Requiring the UAPs to reach a compromise may not address the root cause of the conflict and could lead to further disagreements.
B: Weighing the consequences is important but may not be as effective in resolving the conflict as directly addressing the issues.
C: Encouraging humor may temporarily diffuse the situation but may not lead to a lasting resolution.