Nokea
When a health care provider believes that there is a language barrier with a patient over the phone, what is the best course of action?
- A. If available, ask a bilingual staff member to join the conversation
- B. If available, have a bilingual staff member take over the conversation
- C. Inform the patient that there is an obvious language barrier
- D. Request that the patient come into the office to meet in person
Correct Answer: A
Rationale: A bilingual staff member joining aids communication without disrupting the call.
You may also like to solve these questions
Which these case management methods employs the intrinsic use of multidisciplinary plans of care that are based on the client's current condition, and reflect interventions and expected outcomes within a pre-established time line?
- A. The Case Manager Model
- B. The ProACT Model
- C. The Collaborative Practice Model
- D. The Triad Model of Case Management
Correct Answer: C
Rationale: Multidisciplinary planning is a key feature of collaborative practice models.
Thinking about thinking refers to a person's
- A. Ability
- B. Metacognition
- C. Schemas
- D. Behavior
Correct Answer: B
Rationale: Metacognition is awareness of one's thought processes.
No lessons are given in Montessori method.
- A. Individual
- B. Self-constructed
- C. Group
- D. Self-Evaluated
Correct Answer: C
Rationale: Montessori avoids traditional group lessons, favoring individual or self-directed learning experiences.
Karen Horney was a follower of Sigmund Freud. Dr. Horney believed that the abnormal behavior experienced by her patient was the result of ineffective:
- A. Parenting.
- B. Mother-child bonding.
- C. Environmental stressors.
- D. Genetic markers.
Correct Answer: B
Rationale: Horney believed abnormal behaviors were related to ineffective mother and child bonding.
he theorist who believes that human have self-worth is
- A. Sigmund Freud
- B. Carl Rogers
- C. B.F. Skinner
- D. Albert Bandura
Correct Answer: B
Rationale: Carl Rogers emphasized self-worth as part of a positive self-concept.