Family Centered Care Nursing Related

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When a patient expresses anger about a physician's colleague, which of the following statements would be the most appropriate response?

  • A. Why are you so aggravated over something so trivial?
  • B. Before I ask any questions, please calm down
  • C. What concerns do you have about how you were treated?
  • D. Why don't we go talk to Dr. X about your anger?
Correct Answer: C

Rationale: This response shows empathy, encourages open communication, and focuses on understanding the patient's concerns without escalating tension.