Which action directly resulted from the contribution made by Linda Richards?
- A. Using an antiseptic before administering an injection
- B. Exploring the psychosocial needs of the patient
- C. Documenting patient care in the medical record
- D. Listening to a patient describe his or her symptoms
Correct Answer: C
Rationale: The correct answer is C because Linda Richards was the first professionally trained nurse in the United States and she established the practice of documenting patient care in medical records. This action is directly linked to her contribution as it improved the organization and continuity of patient care. Exploring psychosocial needs (B) and listening to patient symptoms (D) are important nursing practices, but they were not specifically attributed to Linda Richards. Using antiseptic before injections (A) is important for infection control, but it was not directly related to Linda Richards' contribution.
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What term is used to identify a situation where a specific target and method of attack are identified by a reliable source, such as a bomb in the possession of a known terrorist group targeting a government building in a local community?
- A. Credible threat
- B. Biological event
- C. National disaster
- D. All-hazards approach
Correct Answer: A
Rationale: The correct answer is A: Credible threat. A credible threat refers to a specific target and method of attack identified by a reliable source. In this scenario, the bomb in the possession of a known terrorist group targeting a government building fits the definition of a credible threat.
Choice B: Biological event is incorrect because it does not align with the given scenario of a known terrorist group targeting a government building with a bomb.
Choice C: National disaster is incorrect as it does not accurately describe the specific situation of a targeted attack by a terrorist group.
Choice D: All-hazards approach is incorrect because it is a comprehensive strategy for addressing various types of emergencies, not specifically focused on a credible threat like the one described in the question.
Which statement about the U.S. healthcare system made by the nurse is untrue and inaccurate?
- A. There is no central agency governing the healthcare system.
- B. Access to healthcare is available to all persons regardless of ability to pay.
- C. Legal risk must be considered when providing healthcare.
- D. High-tech equipment is available but payment for its use is troublesome to the system.
Correct Answer: B
Rationale: The correct answer is B. Access to healthcare in the U.S. is not universally available regardless of ability to pay. This is inaccurate as many individuals face financial barriers to healthcare due to lack of insurance or high costs. Choice A is true as there is no central agency governing the U.S. healthcare system. Choice C is also true as legal risk is an important consideration in healthcare delivery. Choice D is true as high-tech equipment availability and payment issues are challenges in the healthcare system.
In an underdeveloped country, the nurse observes the natives lighting ritual fires and pounding on primitive drums around the sick person to promote recovery. The nurse interprets this behavior as indicating the natives believe illness results from which items?
- A. Pathogens and genetics
- B. Evil spirits
- C. Tides and planets
- D. Plants and animals
Correct Answer: B
Rationale: The correct answer is B: Evil spirits. The natives believe in a spiritual or supernatural cause of illness, as evidenced by their rituals involving fires and drums to ward off or appease evil spirits. This belief aligns with cultural practices in many underdeveloped countries where illness is often attributed to spiritual factors rather than pathogens or genetics (choice A), tides and planets (choice C), or plants and animals (choice D). The rituals surrounding the sick person suggest a belief in the influence of evil spirits on health, making option B the most appropriate choice.
Why is it important for healthcare professionals to have an understanding of healthcare issues in the United States?
- A. To ensure proper documentation of patient insurance information.
- B. Reimbursement policies often dictate the services that can be offered to the public.
- C. The quality of care provided is influenced by the patient's insurance coverage.
- D. Proficiency in healthcare issues is essential for graduating as a practical nurse.
Correct Answer: B
Rationale: The correct answer is B because reimbursement policies in the US healthcare system heavily influence the services that can be provided to the public. Healthcare professionals need to understand these policies to ensure they are delivering appropriate care within the constraints of reimbursement guidelines. This understanding allows for better decision-making in treatment options and resource allocation.
Choice A is incorrect as understanding healthcare issues goes beyond just documenting patient insurance information. Choice C is incorrect because while insurance coverage can impact care quality, it is not the main reason why healthcare professionals need to understand healthcare issues. Choice D is incorrect as proficiency in healthcare issues is important for all healthcare professionals, not just practical nurses.
What is customer satisfaction primarily based on?
- A. Personal interactions with employees
- B. Access to modern, up-to-date facilities
- C. Availability of a wide menu selection
- D. Having to undergo fewer invasive procedures
Correct Answer: A
Rationale: Customer satisfaction is primarily based on personal interactions with employees because positive interactions create a sense of trust, empathy, and understanding. Customers value feeling valued and appreciated by staff, which directly impacts their overall experience. In contrast, access to modern facilities and wide menu selection may enhance satisfaction, but they are secondary factors. Having to undergo fewer invasive procedures is irrelevant in the context of customer satisfaction in most industries.