Nokea
Which of the following is one important factor in sustaining employee satisfaction?
- A. Organization culture
- B. Individual performance
- C. Performance evaluation
- D. Job satisfaction
Correct Answer: D
Rationale: The correct answer is D: Job satisfaction. Job satisfaction is crucial in sustaining employee satisfaction as it directly impacts how content and fulfilled employees feel in their roles. When employees are satisfied with their jobs, they are more likely to be engaged, motivated, and productive. This leads to higher retention rates and overall better performance. On the other hand, organization culture (A) is important but not the sole factor in sustaining employee satisfaction. Individual performance (B) and performance evaluation (C) are more related to assessing employee output rather than directly impacting their satisfaction levels.
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A nurse manager asks the staff to submit written suggestions for a change in policy. The group would then vote on the different suggestions. What type of decision-making technique did the nurse manager use?
- A. Statistical aggregation
- B. Nominal group technique
- C. Brainstorming
- D. Delphi
Correct Answer: B
Rationale: The correct answer is B: Nominal group technique. The nurse manager used this technique by asking staff to submit written suggestions, which are then voted on collectively. In nominal group technique, group members generate ideas individually, then share and discuss them as a group to reach a decision. This technique encourages equal participation, prevents domination by vocal members, and ensures all ideas are considered fairly.
A: Statistical aggregation involves combining data or opinions to reach a numerical result, not individual suggestions.
C: Brainstorming is a technique where a group generates ideas freely without immediate evaluation or criticism.
D: Delphi method involves gathering input from experts anonymously to reach a consensus, which is different from voting on written suggestions.
Which theory views motivation as learning?
- A. Reinforcement
- B. Process
- C. Operant
- D. Conditioning
Correct Answer: A
Rationale: The correct answer is A: Reinforcement. Reinforcement theory views motivation as learning through the use of positive or negative reinforcement to increase the likelihood of a behavior being repeated. By associating certain behaviors with rewards or punishments, individuals learn to be motivated to engage in those behaviors. The other choices, B: Process, C: Operant, and D: Conditioning, are incorrect because they do not specifically focus on motivation as a learned behavior through reinforcement. Process theory emphasizes cognitive processes, Operant theory focuses on shaping behavior through consequences, and Conditioning theory is a general term for learning through associations.
A nurse manager has two out of six staff nurses call in sick for one shift. Because of reduced availability of staff, the manager decides to manage the unit with the three remaining nurses, which keeps the unit at minimal staffing standards. What type of decision-making strategy would this be?
- A. Satisficing
- B. Routine
- C. Adaptive
- D. Rationalizing
Correct Answer: A
Rationale: The correct answer is A: Satisficing. Satisficing is a decision-making strategy where one aims to meet the minimum requirements or standards to achieve a satisfactory outcome given the constraints. In this scenario, the nurse manager chooses to manage the unit with the three remaining nurses to maintain minimal staffing standards, despite not having the full staff complement. This decision is based on satisficing as the manager is making the best of the situation with the available resources.
Summary:
B: Routine decision-making involves following established procedures and protocols, which may not be applicable in this situation.
C: Adaptive decision-making involves adjusting to changing circumstances, but in this case, the manager is not adapting to the situation but rather making do with limited resources.
D: Rationalizing decision-making involves justifying or explaining decisions, which is not the focus in this scenario where quick action is needed to maintain minimal staffing standards.
One of the critical elements in interviewing is:
- A. Time management during the interview.
- B. Involving others in the interview process.
- C. Choosing the interview location.
- D. Developing an interview guide.
Correct Answer: D
Rationale: The correct answer is D: Developing an interview guide. This is critical because it helps structure the interview, ensuring all relevant topics are covered and consistency in questioning. It helps the interviewer stay focused and gather necessary information effectively. A: Time management is important but not a critical element. B: Involving others can be beneficial but not essential. C: Choosing the location is important for comfort but not as critical as having a structured guide.
What is the main purpose of a healthcare proxy?
- A. To manage financial affairs
- B. To make medical decisions on behalf of the patient
- C. To provide legal representation
- D. To oversee patient discharge planning
Correct Answer: B
Rationale: The main purpose of a healthcare proxy is to make medical decisions on behalf of the patient when the patient is unable to do so. This includes decisions about treatment options, procedures, and end-of-life care. A healthcare proxy does not manage financial affairs (A), provide legal representation (C), or oversee patient discharge planning (D). These roles are typically carried out by different individuals or entities with specific responsibilities. The core function of a healthcare proxy is to ensure that the patient's medical wishes and best interests are upheld when they are unable to communicate or make decisions for themselves.