Nokea
Communication between two people is called one-sided communication because one side gives communication and the other side receives the communication.
- A. TRUE
- B. FALSE
Correct Answer: B
Rationale: Communication is a two-way process involving the exchange of information, not one-sided. The statement inaccurately describes communication.
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Acceptable, polite communication styles between professionals and their patients vary greatly among different cultures. Acceptable styles also vary within cultures. When approaching a patient from a cultural background other than your own, you should
- A. maintain distance and avoid direct eye contact to be on the safe side.
- B. observe how the family interacts and take your cues from that.
- C. ask another professional from that cultural background for advice, if possible.
- D. find out information about that culture from a different source, such as a pertinent Web site or text.
Correct Answer: B,C,D
Rationale: Observing family interactions, consulting a professional from the same cultural background, and researching the culture provide insights into appropriate communication styles, ensuring culturally sensitive care.
What is the reason for positioning the screen in this manner?
- A. To protect patient privacy and comply with HIPAA.
- B. To make it easier for the nurse to type.
- C. To allow the patient to verify the information.
- D. To reduce distractions during the conversation.
Correct Answer: A
Rationale: Positioning the screen away from the patient ensures confidentiality of sensitive health information, aligning with HIPAA requirements.
People will let you know how well you are communicating by giving you feedback.
- A. TRUE
- B. FALSE
Correct Answer: A
Rationale: Feedback is a critical part of communication, as it indicates how well the message is received and understood.
I'm going to change Mrs. G's dressing; I see you didn't get to it. Did you get busy?'
- A. Assertive
- B. Avoidant
- C. Aggressive
- D. None of the above
Correct Answer: A
Rationale: This statement is assertive, addressing the issue while opening a dialogue to understand the situation without being confrontational.
You need to understand that your work reflects on me.'
- A. Assertive
- B. Avoidant
- C. Aggressive
- D. None of the above
Correct Answer: C
Rationale: This statement is aggressive as it implies blame and focuses on personal impact rather than addressing the issue constructively.