You ask an LPN on your team to interview a patient being admitted for surgery. You walk by the room and observe that the nurse is seated on the chair while the patient is seated on the bed. She is leaning forward slightly. By her body position you would conclude that
- A. she is conducting the interview in an appropriate manner.
- B. she is too casual and should not be sitting.
- C. Both of the above
- D. None of the above
Correct Answer: A
Rationale: Leaning forward and being seated at the patient's level demonstrates engagement and attentiveness, which are appropriate for conducting an interview.
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You need to understand that your work reflects on me.'
- A. Assertive
- B. Avoidant
- C. Aggressive
- D. None of the above
Correct Answer: C
Rationale: This statement is aggressive as it implies blame and focuses on personal impact rather than addressing the issue constructively.
As a team leader, you have a responsibility to tell the people you supervise about your facility's policies and procedures.
- A. TRUE
- B. FALSE
Correct Answer: A
Rationale: Team leaders are responsible for ensuring their team is aware of and follows facility policies and procedures.
What is the reason for positioning the screen in this manner?
- A. To protect patient privacy and comply with HIPAA.
- B. To make it easier for the nurse to type.
- C. To allow the patient to verify the information.
- D. To reduce distractions during the conversation.
Correct Answer: A
Rationale: Positioning the screen away from the patient ensures confidentiality of sensitive health information, aligning with HIPAA requirements.
It is not important for the shift report to be standardized in a facility, but it is important that the nurses coming on duty have plenty of time to ask questions.
- A. TRUE
- B. FALSE
Correct Answer: B
Rationale: Standardized shift reports ensure consistency and completeness, while still allowing time for questions.
Downward communication is communication with people you supervise.
- A. TRUE
- B. FALSE
Correct Answer: A
Rationale: Downward communication refers to communication from a higher level to those supervised, such as a manager to staff.
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