The processing of information in the memory system is known as
- A. Storage
- B. Encoding
- C. Rehearsal
- D. Working memory
Correct Answer: B
Rationale: Encoding is the initial step of processing information into memory.
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Crises occur when an individual:
- A. Is exposed to a precipitating stressor
- B. Perceives a stressor to be threatening
- C. Has no support systems
- D. Experiences a stressor and perceives coping strategies to be ineffective
Correct Answer: D
Rationale: The correct answer is D because crises arise when an individual experiences a stressor and perceives their coping strategies to be ineffective. This is supported by the fact that crises involve a sense of overwhelm and inability to manage the situation effectively. Choices A and B focus on the presence and perception of stressors, but without considering the effectiveness of coping strategies. Choice C, lack of support systems, is not the defining factor in determining a crisis; it is the individual's perception of their ability to cope that leads to a crisis. Therefore, D is the most appropriate choice as it directly relates to the individual's ability to handle the stressor effectively.
Is defined as an incompatibility of goals, beliefs, attitudes and behavior
- A. Resolution
- B. Self-esteem
- C. Maladjustment
- D. Adjustment
Correct Answer: C
Rationale: Maladjustment is a conflict between internal states and behavior.
What is the most appropriate response when a patient's behavior or comments during an office visit trigger anger or negative emotions in the physician?
- A. Confront the patient immediately
- B. Recognize these emotions and maintain control
- C. Ignore the comments and send in a resident to see the patient
- D. End the visit and schedule a follow-up with another physician
Correct Answer: B
Rationale: Self-awareness and control preserve professionalism and care quality.
he theorist who believes that human behavior is influenced by social factors is
- A. Sigmund Freud
- B. Carl Rogers
- C. B.F. Skinner
- D. Albert Bandura
Correct Answer: D
Rationale: Albert Bandura's social learning theory emphasizes social influences.
What is the term that is used to describe a healthcare related incident or accident that may have possibly led to client harm?
- A. An adverse event
- B. A root cause
- C. A healthcare acquired event
- D. A sentinel event
Correct Answer: D
Rationale: Sentinel events are unexpected occurrences involving risk of serious harm.