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What is the best way for the individual nurse to maintain the most effective professional image?
- A. Change out of their work attire before running errands.
- B. Renew membership in a nursing organization.
- C. Earning an advanced nursing degree.
- D. Developing effective nurse-physician relationships.
Correct Answer: A
Rationale: The correct answer is A: Change out of their work attire before running errands. This is because maintaining a professional image involves setting clear boundaries between work and personal life. By changing out of work attire before running errands, the nurse avoids potential misconceptions or misunderstandings from the public.
Choice B (Renew membership in a nursing organization) is not directly related to maintaining a professional image, although it is important for professional development. Choice C (Earning an advanced nursing degree) may enhance professional qualifications but does not directly impact the nurse's image. Choice D (Developing effective nurse-physician relationships) is important for teamwork but does not specifically address individual professional image.
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Customer satisfaction is primarily based on:
- A. access to modern, up-to-date facilities.
- B. availability of an extensive menu selection.
- C. personal interactions with employees.
- D. having to undergo fewer invasive procedures.
Correct Answer: C
Rationale: The correct answer is C: personal interactions with employees. Customer satisfaction is primarily influenced by the quality of interactions with employees as it shapes the overall experience. Positive interactions build trust, rapport, and a sense of care which directly impact satisfaction levels. This human element creates a more personalized and engaging experience for customers, leading to higher satisfaction rates. Access to modern facilities (A) and an extensive menu selection (B) may enhance the overall customer experience but do not directly address the core factor of personal interactions. Having to undergo fewer invasive procedures (D) is not relevant to customer satisfaction in this context.
The appropriate procedure for addressing a cover letter when the applicant is unsure of the name and title of the person to whom the letter should be addressed is to:
- A. address the letter to "To Whom It May Concern."
- B. address the letter to "Nurse Recruiter."
- C. call the facility to inquire about the name and title of the person.
- D. leave the salutation blank if the name and the title are unknown.
Correct Answer: A
Rationale: The correct answer is A: address the letter to "To Whom It May Concern." This is the appropriate procedure when the applicant is unsure of the recipient's name and title. It is a professional and formal way to address a cover letter when the specific recipient is unknown.
Option B is incorrect as addressing the letter to a generic title like "Nurse Recruiter" may not be appropriate if the recipient does not hold that specific title. Option C may be time-consuming and unnecessary if the applicant can use a more general salutation. Option D is incorrect because leaving the salutation blank can come across as unprofessional and lazy.
The use of plants in conventional modern medicine is evidenced by the drug atropine, which is derived from which plant?
- A. Digitalis purpurea
- B. Cephaelis ipecacuanha
- C. Rauwolfia serpentina
- D. Atropa belladonna
Correct Answer: D
Rationale: The correct answer is D: Atropa belladonna. Atropine is derived from Atropa belladonna plant. Atropa belladonna contains alkaloids which are used in modern medicine for various purposes. Digitalis purpurea (A) is known for digitalis, Cephaelis ipecacuanha (B) for ipecacuanha, and Rauwolfia serpentina (C) for reserpine, not atropine. Therefore, D is the correct choice for this question.
The care delivery model used in this situation is:
- A. team.
- B. primary.
- C. partnership.
- D. modular.
Correct Answer: A
Rationale: The correct answer is A: team. In a team care delivery model, multiple healthcare providers work collaboratively to deliver care to the patient, ensuring comprehensive and coordinated services. This model promotes communication, efficiency, and patient-centered care. Choice B, primary, refers to a single designated provider responsible for coordinating care. Choice C, partnership, typically involves a close relationship between the patient and provider but lacks the interdisciplinary approach of a team model. Choice D, modular, implies a fragmented approach with care delivered in separate components, which may lead to disjointed care and lack of coordination. Ultimately, the team care delivery model is the most effective in ensuring holistic and well-coordinated patient care.
On the National Council Licensure Examination for Registered Nurses (NCLEX-RN) examination, when the candidate is asked to set goals in collaboration with other members of the health care team, the nurse is being tested in the area of:
- A. assessment.
- B. planning.
- C. analysis.
- D. implementation.
Correct Answer: B
Rationale: The correct answer is B: planning. Setting goals in collaboration with other healthcare team members falls under the planning phase of the nursing process. During this phase, nurses work with the healthcare team to establish specific, measurable, achievable, relevant, and time-bound (SMART) goals for patient care. This involves identifying priorities, outlining interventions, and determining the expected outcomes. Collaboration with the healthcare team ensures that goals are comprehensive and align with the overall care plan.
Incorrect Choices:
A: Assessment - Assessment involves collecting and analyzing data to identify the patient's needs and problems. Setting goals is not part of the assessment phase.
C: Analysis - Analysis involves interpreting data and identifying patterns or relationships. Setting goals is more focused on planning and identifying interventions.
D: Implementation - Implementation involves carrying out the planned interventions to achieve the established goals. Setting goals precedes the implementation phase.