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Which of the following will enhance communication with a patient from a different culture?
- A. Make jokes about the patient's beliefs and traditions to put the patient at ease
- B. Clarify information when you do not understand what the patient has said
- C. Use simple, common, and proper English
- D. Avoid the use of slang
- E. Make eye contact at all times while conversing with the patient
- F. Demonstrate respect for and acceptance of the patient's cultural and religious differences
- G. Attempt to emulate the dialect and accent of the different culture
Correct Answer: B,C,D,F
Rationale: Clarifying information, using simple English, avoiding slang, and showing respect enhance cross-cultural communication.
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Which of the following should be included on an admission orientation checklist?
- A. How to use the call light
- B. Times meals will be served
- C. Location of the nurses' supply room
- D. How to raise the height of the bed
- E. How busy it is on the unit and that you may not be available as much as you would like to be
- F. Location of the bathroom
- G. Two methods staff will use to check the patient's identity before each procedure or medication administration
Correct Answer: A,B,D,F,G
Rationale: Orientation includes call light use, meal times, bed adjustment, bathroom location, and identity verification methods for safety.
The nurse is treating a patient with pneumonia on the medical-surgical floor. The nurse understands separation anxiety is common in which age group?
- A. Adolescents
- B. Children
- C. Older adults
- D. Young adults
Correct Answer: B,C
Rationale: Children and older adults commonly experience separation anxiety during hospitalization.
The first impression you make on the patient:
- A. will not affect the outcome of the hospitalization.
- B. can be a negative one.
- C. is not important.
- D. can lead to improving the patient's stay.
- E. can be the first step in establishing rapport with the patient.
- F. is partially determined by your facial expression.
- G. is partially determined by the time you take to explain things to the patient during the admission process.
Correct Answer: B,D,E,F,G
Rationale: A positive first impression builds rapport, improves the patient's stay, and is influenced by facial expression and thorough explanations.
When admitting a patient to the medical-surgical floor, the nurse knows what information should be found on a patient identification band?
- A. Medical record number
- B. Name
- C. Date of birth
- D. Address
- E. Room number
- F. Phone number
- G. Allergies
Correct Answer: A,B,C,G
Rationale: Identification bands include name, medical record number, date of birth, and allergies for safety and identification.
Which of the following data should be included in a discharge summary?
- A. List of discharge medications
- B. Activity restrictions
- C. Patient's condition
- D. Follow-up appointment
- E. Diet
- F. Discharge teaching that has been done
Correct Answer: A,B,C,D,E,F
Rationale: A discharge summary includes medications, restrictions, condition, follow-up, diet, and teaching to ensure continuity of care.