Who is the best person to describe the job to an applicant?
- A. Previous employee
- B. Human resource manager
- C. Nursing manager
- D. Chief operating officer
Correct Answer: C
Rationale: The correct answer is C, the nursing manager. A nursing manager is directly involved in overseeing the job duties and requirements, making them the best person to provide an accurate description to an applicant. They have detailed knowledge of the role and can provide insights on what the job entails. A previous employee may offer subjective views, while a human resource manager may not have a deep understanding of the specific job duties. The chief operating officer may not have direct knowledge of the day-to-day responsibilities of the position. Therefore, the nursing manager is the most suitable choice for describing the job accurately to an applicant.
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Which of the following is NOT considered a withdrawal behavior?
- A. Turnover
- B. Strategies
- C. Stress
- D. Punctuality
Correct Answer: B
Rationale: The correct answer is B: Strategies. Withdrawal behaviors are actions employees take to mentally or physically disengage from their work or organization. Turnover involves leaving the organization, stress is a psychological response, and punctuality relates to attendance. Strategies, on the other hand, refer to the methods or plans individuals use to achieve goals, which is not directly related to withdrawal behaviors. Thus, it is not considered a withdrawal behavior.
The complexities of the current health care delivery systems require a variety of leadership styles. Which of the following is one that has emerged in response to these changes?
- A. Quantum
- B. Servant
- C. Autocratic
- D. Democratic
Correct Answer: A
Rationale: The correct answer is A: Quantum. Quantum leadership style emphasizes adaptability, innovation, and collaboration, which are essential in navigating the complexities of modern healthcare systems. This style encourages leaders to be flexible, open to change, and able to think holistically.
Servant leadership (B) focuses on serving others and may not provide the agility needed to address the rapidly evolving healthcare landscape. Autocratic leadership (C) is authoritative and may not foster the necessary collaboration and empowerment required in modern healthcare settings. Democratic leadership (D) involves shared decision-making but might not be as transformative and adaptable as quantum leadership in response to the complexities of healthcare delivery systems.
Which of the following is a key component of patient-centered care?
- A. Provider-centered decision making
- B. Timely discharge
- C. Respect for patient preferences
- D. Focusing on clinical outcomes
Correct Answer: C
Rationale: The correct answer is C: Respect for patient preferences. Patient-centered care focuses on involving patients in the decision-making process and respecting their values, preferences, and needs. This approach emphasizes open communication, shared decision-making, and individualized care. Choice A is incorrect because patient-centered care prioritizes patient preferences over provider preferences. Choice B is incorrect as timely discharge is not a key component of patient-centered care. Choice D is incorrect as patient-centered care goes beyond clinical outcomes to consider holistic well-being and patient satisfaction.
An RN enters a patient’s room to place an indwelling urinary catheter, as ordered by the health-care professional. The client is alert and oriented and tells the RN he wants to leave the hospital now and not receive further treatment. Which of the following actions by the RN would be considered false imprisonment?
- A. The RN tells the client he is not allowed to leave until the physician has released him.
- B. The RN asks the client why he wishes to leave.
- C. The RN asks the client to explain what he understands about his medical diagnosis.
- D. The RN asks the client to sign an against medical advice discharge form.
Correct Answer: A
Rationale: Step 1: The client is alert and oriented, indicating capacity to make decisions.
Step 2: The client expresses the desire to leave the hospital, exercising autonomy.
Step 3: False imprisonment occurs when a person is unlawfully restrained.
Step 4: Choice A is incorrect as it restricts the client's freedom without legal justification.
Step 5: Choices B, C, and D respect the client's autonomy and do not involve restraining.
Which of the following theories explains that organizations are made up of intertwined links and diversified choices that generate unanticipated consequences?
- A. Contingency theory
- B. Closed system theory
- C. Open system theory
- D. Chaos theory
Correct Answer: D
Rationale: The correct answer is D: Chaos theory. This theory explains that organizations are complex systems with interconnected elements that can lead to unpredictable outcomes. Chaos theory emphasizes the nonlinear dynamics and sensitivity to initial conditions within organizations.
A: Contingency theory focuses on the idea that there is no one best way to organize. It does not specifically address the generation of unanticipated consequences.
B: Closed system theory assumes organizations are isolated and self-sufficient, which does not align with the idea of generating unanticipated consequences.
C: Open system theory emphasizes how organizations interact with their environment, but it does not directly address the generation of unanticipated consequences within the organization.
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