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Select the nurse case management model used for patient care delivery that is accurately paired with one of its descriptors:
- A. The ProACT Model: Registered nurses perform the role of the primary nurse in addition to the related coding and billing functions
- B. The Collaborative Practice Model: The registered nurse performs the role of the primary nurse in addition to the role of the clinical case manager with administrative, supervisory and fiscal responsibilities
- C. The Case Manager Model: The management and coordination of care for clients throughout a facility who share the same DRG or medical diagnosis
- D. The Triad Model of Case Management: The joint collaboration of the social worker, the nursing case manager, and the utilization review team
Correct Answer: C
Rationale: This model focuses on managing care for specific diagnoses.
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When a patient expresses anger about a physician's colleague, which of the following statements would be the most appropriate response?
- A. Why are you so aggravated over something so trivial?
- B. Before I ask any questions, please calm down
- C. What concerns do you have about how you were treated?
- D. Why don't we go talk to Dr. X about your anger?
Correct Answer: C
Rationale: This response shows empathy, encourages open communication, and focuses on understanding the patient's concerns without escalating tension.
How accessible and regulated are doctor visits and diagnostic testing for patients in Latin America compared with the U.S.?
- A. Very accessible and relatively unregulated
- B. Very accessible and strictly regulated
- C. Relatively accessible and regulated
- D. Inaccessible and unregulated
Correct Answer: A
Rationale: Latin America often has accessible but less regulated health services compared to the U.S.
How many factors involve in reciprocal choice:
- A. 3
- B. 4
- C. 5
- D. 2
Correct Answer: A
Rationale: Reciprocal choice (Holland) involves 3 factors: personality, environment, and behavior.
Which of these skills is most closely related to successfully meeting the established priority needs of a group of clients?
- A. Time management skills
- B. Communication skills
- C. Collaboration skills
- D. Supervision skills
Correct Answer: A
Rationale: Effective time management is crucial for addressing priority needs.
The experience of feeling competent to cope with the basic challenges in life and of being worthy of happiness is
- A. Arrogance
- B. Self-efficacy
- C. Self-esteem
- D. Wishful thinking
Correct Answer: C
Rationale: Self-esteem reflects competence and worthiness (Rosenberg).