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The staff nurse is caring for the client with total accountability and is in continual communication with the client, the family, the physicians, and other members of the health care team. This type of nursing delivery system is known as:
- A. Total patient care
- B. Qualified nurse case managers
- C. Established critical pathways
- D. Quality management system
Correct Answer: A
Rationale: The correct answer is A: Total patient care. This system involves the nurse having full accountability for the client's care and maintaining constant communication with all involved parties. This ensures comprehensive and individualized care. Choice B, qualified nurse case managers, typically focus on care coordination rather than direct client care. Choice C, established critical pathways, refers to standardized care plans, not individualized care. Choice D, quality management system, involves monitoring and improving care quality, not the direct provision of care.
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Which of the following is a key component of a successful quality improvement (QI) project?
- A. Standardized care protocols
- B. Employee satisfaction
- C. Ongoing training and education
- D. Financial incentives
Correct Answer: C
Rationale: The correct answer is C: Ongoing training and education. This is crucial in a QI project as it ensures staff are equipped with necessary skills and knowledge to implement and sustain improvements. Ongoing training fosters a culture of continuous learning and improvement, leading to better outcomes.
A: Standardized care protocols are important but not the key component. They provide guidelines for care delivery but without ongoing training, staff may struggle to adhere to these protocols effectively.
B: Employee satisfaction is important for motivation but does not directly guarantee successful QI projects. Training and education are more crucial for achieving sustainable improvement.
D: Financial incentives can be a motivator, but they do not address the root cause of quality issues. Ongoing training is essential for building capacity and expertise within the team.
Which of the following best describes the role of a nurse case manager?
- A. To provide direct patient care
- B. To manage healthcare facilities
- C. To advocate for patient rights
- D. To coordinate long-term care services
Correct Answer: D
Rationale: The correct answer is D: To coordinate long-term care services. Nurse case managers focus on coordinating and managing the long-term care needs of patients, ensuring continuity and quality of care. They work with healthcare providers, patients, and families to develop and implement care plans.
Explanation:
A: Providing direct patient care is typically the role of nurses, not specifically nurse case managers.
B: Managing healthcare facilities is the responsibility of healthcare administrators, not nurse case managers.
C: Advocating for patient rights is important but not the primary role of a nurse case manager; their focus is on coordinating care services.
Change is a mandatory skill for managers. Successful change agents display certain characteristics. Some of these characteristics are: (Select all that apply.)
- A. Energy
- B. Confidence
- C. Ambiguity
- D. Trustworthiness
Correct Answer: C
Rationale: The correct answer is C: Ambiguity. Successful change agents must be comfortable with uncertainty and ambiguity inherent in the change process. They need to navigate through unknown situations and adapt to unforeseen challenges. Energy and confidence (choices A and B) are valuable traits but not specifically tied to managing change. Trustworthiness (choice D) is important for building relationships but not a defining characteristic of successful change agents.
Which nursing action can the nurse delegate to unlicensed assistive personnel (UAP) working in the diabetic clinic?
- A. Measure the ankle-brachial index.
- B. Check for changes in skin pigmentation.
- C. Assess for unilateral or bilateral foot drop.
- D. Ask the patient about symptoms of depression.
Correct Answer: A
Rationale: The correct answer is A, "Measure the ankle-brachial index." This task involves using a blood pressure cuff and Doppler ultrasound to assess blood flow in the lower extremities, which is within the scope of practice for UAPs. It is a non-invasive procedure that does not require specialized training.
Choice B, "Check for changes in skin pigmentation," involves assessing for potential skin changes related to circulation issues, which requires more in-depth knowledge and interpretation than what UAPs are trained for.
Choice C, "Assess for unilateral or bilateral foot drop," involves evaluating muscle strength and nerve function, which requires clinical judgment and knowledge beyond the scope of UAP practice.
Choice D, "Ask the patient about symptoms of depression," involves assessing mental health and requires communication skills and training that UAPs do not typically have.
Professionalism has historically been difficult to define. Early definitions of professionalism included which of the following characteristics?
- A. Expertise
- B. Empathy
- C. Ethical and moral values
- D. Honesty
Correct Answer: A
Rationale: The correct answer is A: Expertise. Professionalism is often associated with possessing a high level of expertise or specialized knowledge in a particular field. This expertise allows professionals to perform their duties effectively and competently. Early definitions of professionalism emphasized the importance of possessing the necessary skills and knowledge to excel in one's profession.
Choices B, C, and D are incorrect because while empathy, ethical and moral values, and honesty are important characteristics of professionalism, they are not the defining factors. Empathy, ethics, and honesty are crucial components of professional behavior, but without expertise, a professional may not be able to effectively fulfill their responsibilities in their chosen field.