Study Guide for Fundamentals of Nursing Care: Concepts, Connections & Skills - Care of Elderly Patients Related

Review Study Guide for Fundamentals of Nursing Care: Concepts, Connections & Skills - Care of Elderly Patients related questions and content

An elderly patient with a hearing problem and mild confusion is not being cooperative regarding his need for a morning bath. The UAP in charge of his hygiene for the morning is frustrated and upset; she exclaims, 'Mr. Anderson isn't listening to a word I say!' Which of the following responses by the charge nurse represents effective supervision in this situation?

  • A. Patient care can be frustrating at times. Mr. A. has a hearing impairment, which probably adds to his confusion. It helps the hearing impaired if you face them directly when you speak and then speak slowly. Try demonstrating what you want him to do as you speak to him, if that makes sense for the situation. I'll come and check on you right after I administer this insulin.'
  • B. It sounds like you need a break. Take a few minutes to calm down and then get back to Mr. A. He'll probably be done washing by the time you get back.'
  • C. I know how you feel. Mr. A. can be very hard to work with. You should get the other aide to help you. Speak loudly into his left ear. That's his good ear.'
  • D. You know, it really isn't right for nurses to get frustrated with patients who can't help the way they act. You're a better aide than that. Remember, Mr. A. is old and confused and doesn't mean any harm. Go back in there and try again. Call me if you need help.'
Correct Answer: A

Rationale: This response provides constructive guidance by addressing the patient's hearing impairment and confusion, offering specific communication strategies, and ensuring follow-up support, demonstrating effective supervision.